22 Oct 2018
Kids have been downloading games and their PCs were infected by a virus while installing a popular game. It has the following symptoms
1. The Command Prompt would open and close immediately and thereafter;
2. The Windows will not start to show the usual Explorer windows but a Command Prompt window
Step by Step
Description | Action | Remark (Double Click Video/Pic to enlarge) |
1. Fix CMD open and close immediately Symptom as shown in the video | 1. Startup [regedit] and [Run as Administrator] in the Search box after pressing [Start] button 2. In the regedit window, navigate to [HKEY_CURRENTUSER/Software/Microsoft/Command Processor] , one would find the [Autorun] key. 3. Right click mouse at [Autorun] and select to delete the whole key. |  |
2. Fix Window Won’t open up Explorer at startup | a) If only a [Command Prompt] is always shown; otherwise, goto step b) At the [Command Prompt], key-in [Explorer], the familiar Explorer screen would appear. Alternatively, One can type [Regedit] at the [Command Prompt], the registry screen will show up. b) Following Action 1 above to open regedit window and in the regedit window, navigate to [HKEY_CURRENTUSER/Software/Microsoft/Windows NT/CurrentVersion/Winlogon], one would find the [Shell] key. The key should only contain [explorer.exe] |  |
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